Training

How to conduct a workplace investigation

The key to a sound disciplinary or grievance procedure is a thorough and focused investigation.  This course sets out the key components for such an investigation, including:

• how to conduct a fair investigation and why this is essential
• practical guidance on interviewing witnesses
• how to gather evidence
• how to write an investigation report
• confidentiality and data protection issues
• dealing with employees who are too ill to participate

Managing grievance and disciplinary procedures

Many tribunal claims succeed because of errors made during the grievance or disciplinary process.  It is therefore really important that those who are expected to chair these hearings and decide upon disciplinary sanctions receive appropriate training.  

Through the use of a case study and discussion, this interactive course provides decision-makers with the tools they need to conduct a fair process. 

Spotting and stopping discrimination in the workplace

This interactive course covers all areas of workplace discrimination.  It is aimed particularly at HR professionals, investigators and managers, but would be equally relevant to any individual to increase awareness of conscious and unconscious prejudices.

The course focuses on practical ways of identifying different types of discrimination and offers guidance on how to manage discriminatory conduct when it arises.

Preparing to give evidence at a tribunal

An unpreparaed tribunal witness can single-handedly scupper your case.  

This course covers everything you need to know about the tribunal hearing and your role in it, including how to prepare your statement and what to expect when you are on the witness stand.

Diversity & Inclusion training

For the most part, people do not intend to discriminate against others and discriminatory acts are often the result of unconscious bias.

This short course aims to make people reflect on their own behaviours and biases as a step towards offering a more welcoming and diverse workplace for all.

How to have difficult conversations

A key part of being a successful manager is being able to engage in difficult conversations, whether they be with colleagues, customers or suppliers. And yet, all too often, managers delaying those conversations because they want to avoid conflict; invariably, this stores up larger problems for a later date.

This practical workshop provides strategies and tips to help make those tricky conversations less daunting and more effective. It covers how to:

• prepare in advance of the conversation
• build rapport
• manage emotion
• actively listen
• use positive language